Posts

Fiona Richardson from Co-Navigate, Newcastle Financial Adviser company in Gosforth

Name

Fiona Richardson

What is your position at Co-Navigate?

Mortgage and Protection Assistant

When did you start work at Co-Navigate?

May 2019

What was your experience before working here?

I hadn’t been in financial services before. My job before I came here was at an asbestos company. I was there for 2 years working on projects and arranging surveyors to test for asbestos in buildings. It was very different to being here!

What attracted you to Co-Navigate?

There was a job advertisement for the position on Facebook. When I spotted it and read about what was needed I thought, ‘That sounds like me!’ I contacted Lyndsey and I was successful.

What do you enjoy about your job?

I like that every day is different and everything is fast-paced and it keeps me on my toes. I love working here because everyone is so caring and they look out for each other.

Favourite colour

Purple

Favourite music

I love music from musicals. My favourite musical is Wicked.

Hobbies and interests

I play volleyball once a week in a local league and I like cycling. It is electrical but there are a lot of hills around where I live.

If you enjoyed meeting Fiona, why not meet the rest of our team…

Brenda Bailey from Co-Navigate

Name
Brenda Bailey

What is your position at Co-Navigate?
Financial Planning Assistant

When did you start work at Co-Navigate?
April 2019

What was your experience before working here?
I started in financial planning in 2001, so I have 19 years of experience. At the start, I was a part-time administrator in a financial planners and chartered accountants. I then worked for a large North East financial firm in 2008 as a financial planning administrator. During my time there I became a team leader in 2015 and left in April 2019 to join Co-Navigate.

Before financial services I was an administrator at a builder’s merchant. I then became a medical secretary at a local hospital before I took four years off to look after my two daughters. As they were growing up I worked at a local supermarket part-time then moved into financial services.

What do you enjoy about your job?
The main thing I enjoy is working for a great team. Our clients are our main priority, and I enjoy working with all the team to ensure the client’s journey goes really well. I love the fact you are always learning and putting it into practice. And I love the variety as no two clients are the same.

During lockdown I’ve missed the interaction with the rest of the team and our clients. But the safety of our clients and ourselves is the priority.

Favourite colour
Red

Favourite music
I like a mixed range of music but mainly rock, such as Def Leppard and Iron Maiden.

Hobbies and interests
Keeping fit is a hobby and I run twice a week although I’m a fair-weather runner. I like going to rock concerts and real ale and enjoying going to the occasional beer festival. I love socialising with my family and that is what I’ve missed most during lockdown.

Don’t miss interviews with our directors

Lyndsey Stephenson Mortgage Adviser Co-Navigate Newcastle

In our last blog, we met Andy Mathers. Now, we introduce our Mortgage & Protection Adviser, Lyndsey, and discover how helping her Dad as a teenager helped her put her foot on the career ladder of financial services…

Name

Lyndsey Stephenson

What is your position at Co-Navigate?

Mortgage & Protection Adviser and Director

Why did you choose a career in financial services?

My Dad was a Financial Adviser and I grew up knowing finance as a natural part of life. I started at a young age helping out my dad in his business with basic office tasks, etc.  I then went on to help a few other financial advisers in their businesses. By going into a shared office from my teenage years and doing admin tasks for pocket money, such as filing and shredding, I got to know about what goes on behind the scenes in finance. When I went to college, I started working for another adviser as his main administrator part-time. I got used to chasing mortgages and speaking to advisers and everything that goes on, basically everything except advising. Leaving University, it seemed an obvious choice to go into financial services as I already had the background and experience.  

What is your experience?

I became an adviser in 2004 and ultimately, I’d say 5 or 6 years prior to that I was working in the field doing admin work.

What do you enjoy about your job?

The best thing for me is I get to be part of a really important part of people’s lives – their home.  I get to help people move into their dream home and that’s a really powerful thing to be part of. The fun bit is helping people get to where they want to be.  And I get to meet such lovely people every day. 

What key advice would you offer to a potential client to Co-Navigate?

Look at everything with an open mind. A lot of people have a pre-conceived idea about what a financial adviser is or should be. At Co-Navigate, we’re very different to other financial advisers; we want to build relationships with people and help them get to where they want to be rather than being transaction focused.

Favourite colour

Navy blue.

Favourite music

I’m a big fan of 80s music and could listen to it all day long. And I also like 90s pop and rock when I am running. I’m a big fan of easy listening at the weekend.

Hobbies and interests

I am a big fan of keeping fit. My husband is a qualified fitness instructor, so exercise is a big thing for us as a family. I do a lot of running, circuit training and cycling. I love spending time with family and friends, and I have really missed it during lockdown.