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Fiona Richardson from Co-Navigate, Newcastle Financial Adviser company in Gosforth

Name

Fiona Richardson

What is your position at Co-Navigate?

Mortgage and Protection Assistant

When did you start work at Co-Navigate?

May 2019

What was your experience before working here?

I hadn’t been in financial services before. My job before I came here was at an asbestos company. I was there for 2 years working on projects and arranging surveyors to test for asbestos in buildings. It was very different to being here!

What attracted you to Co-Navigate?

There was a job advertisement for the position on Facebook. When I spotted it and read about what was needed I thought, ‘That sounds like me!’ I contacted Lyndsey and I was successful.

What do you enjoy about your job?

I like that every day is different and everything is fast-paced and it keeps me on my toes. I love working here because everyone is so caring and they look out for each other.

Favourite colour

Purple

Favourite music

I love music from musicals. My favourite musical is Wicked.

Hobbies and interests

I play volleyball once a week in a local league and I like cycling. It is electrical but there are a lot of hills around where I live.

If you enjoyed meeting Fiona, why not meet the rest of our team…

Brenda Bailey from Co-Navigate

Name
Brenda Bailey

What is your position at Co-Navigate?
Financial Planning Assistant

When did you start work at Co-Navigate?
April 2019

What was your experience before working here?
I started in financial planning in 2001, so I have 19 years of experience. At the start, I was a part-time administrator in a financial planners and chartered accountants. I then worked for a large North East financial firm in 2008 as a financial planning administrator. During my time there I became a team leader in 2015 and left in April 2019 to join Co-Navigate.

Before financial services I was an administrator at a builder’s merchant. I then became a medical secretary at a local hospital before I took four years off to look after my two daughters. As they were growing up I worked at a local supermarket part-time then moved into financial services.

What do you enjoy about your job?
The main thing I enjoy is working for a great team. Our clients are our main priority, and I enjoy working with all the team to ensure the client’s journey goes really well. I love the fact you are always learning and putting it into practice. And I love the variety as no two clients are the same.

During lockdown I’ve missed the interaction with the rest of the team and our clients. But the safety of our clients and ourselves is the priority.

Favourite colour
Red

Favourite music
I like a mixed range of music but mainly rock, such as Def Leppard and Iron Maiden.

Hobbies and interests
Keeping fit is a hobby and I run twice a week although I’m a fair-weather runner. I like going to rock concerts and real ale and enjoying going to the occasional beer festival. I love socialising with my family and that is what I’ve missed most during lockdown.

Don’t miss interviews with our directors

Woman happy thanks to having financial well-being

Life in the past few months has been a real struggle, with the Institute of Fiscal Studies claiming that the Covid-19 pandemic will affect people’s mental health.

Struggles in the wake of lockdown and isolation is likely to have a long-term effect, which will need addressing.

One area that has hit people hard is their financial well-being, due to worries about current and future employment and any debt they have. Thousands of job losses are announced daily across many sectors. And it is likely that more will follow in the future, sadly.

While the coronavirus pandemic was unexpected, those without a financial plan will be hardest hit, no matter what sector they work in. That doesn’t just mean those with lower salaries, as even seemingly affluent people admit worrying about money – especially if they have no plan in place.

At Co-Navigate, our role is to provide clients with a realistic financial plan to help them achieve their goals. After our first meeting, we use software that includes ‘what-if’ scenarios so we can plan for the worst. As a result, if or when, the worst happens, they have peace of mind. They know there is a plan in place, even if it is plan B or plan C.

Money and happiness

Money doesn’t buy happiness, the saying goes, but a number of studies show that’s not necessarily the case. Researchers from Purdue University revealed that there is an optimal point to how much money makes us happy.

Andrew T. Jebb, the lead author and doctoral student in the Department of Psychological Sciences, says, “It’s been debated at what point does money no longer change your level of well-being. We found that the ideal income point is $95,000 (£77,000) for life evaluation and $60,000 (£47,000) to $75,000 (£60,000) for emotional well-being.”

Having a healthy income not only gives us a chance to buy the things we need, it offers a chance to enjoy luxuries, such as new cars and holidays. It also means we can save and invest to increase our wealth, which provides security.

It is in times such as those we are living in that financial security trumps our desire to buy the latest technology! A newly released smartphone can wait as our understanding of money changes during recessions and downturns.

Increase financial well-being

Last year, leaders within the finance profession launched The Financial Wellbeing Conference. Set up to help financial planners, its aim was to show that someone’s well-being is just as important as wealth. During the conference, financial well-being was broken into five elements:

  • A clear path to achieve objectives
  • Control of daily finances
  • The ability to cope with financial shock
  • Financial options in life
  • Security for those we leave behind

What it means to us

The five elements mentioned are among those that form the bedrock at Co-Navigate. We love to hear about our clients’ goals, but nothing makes us happier than watching them achieve those objectives and take control of finances.

When it was discussed at the first conference 12 months ago, no-one would have guessed just how important the ability to cope with a financial shock would become.

So, how is your financial well-being? If you want to improve it and take control, then contact us today and talk to one of our team.

This is Jamie Bogle, Co-Navigate's Financial Planner, Co-owner and Director

The final interview with our directors is with Jamie Bogle. He is Co-owner of Co-Navigate along with fellow founder Andy Mathers. After lots of experience in finance, he now enjoys the fact he can shape his own destiny as a business owner.

Name

Jamie Bogle

What is your position at Co-Navigate?

Financial Planner, Co-owner and Director

Why did you choose a career in financial services?

I always wanted to work in finance. At university, I did a law degree, but I always knew I’d work in finance in some capacity. I worked for Barclays before I went to university as a cashier and got summer placements there while at university. I liked the finance side but mainly talking to customers and helping them with their money, that’s what I really enjoyed.

What is your experience?

After university, I worked in London for HMRC in employer compliance, but I didn’t enjoy working in the civil service with its mentality. I found it frustrating! From there, I saw a graduate financial adviser trainee position with the Co-operative Insurance Society (CIS), and I successfully applied. I looked after both insurance and financial advice. Again, I really enjoyed talking to people and trying to help them, I just didn’t enjoy the pressures of having sales targets. From there, I moved on to be a mortgage adviser at my uncle’s firm. That was also my first taste of self-employment. I worked there for 7 years, first as a mortgage adviser and then as a financial adviser. Then I spent 4 years working as an IFA (independent financial adviser) with a national firm, and it was during this time when I worked with Andy that I realised there is much more to financial advice than simply selling products. I wanted to help clients with their financial decisions and use more complex cash flow forecasting tools. We couldn’t do that where we were, so Andy and I decided to launch our own independent business, Co-Navigate, in order to help serve our clients better and design our own processes for delivering financial planning advice. I’ve been in finance for nearly 20 years now, and the time has gone quickly!

What do you enjoy about your job?

I really enjoy seeing clients! There is a lot of paperwork and reports to write, unfortunately, but meeting clients is what makes this job so enjoyable. During lockdown it has been more difficult because you’re just seeing them virtually rather than face-to-face and I really miss that. However, seeing clients embracing technology has been really helpful so we can continue to serve them. I also love having my own business as it allows me to be in charge of shaping my own destiny.

What key advice would you offer to a potential client to Co-Navigate?

Always invest according to a plan and don’t worry about short-term events that will inevitably try and get in the way. Just don’t get distracted from the plan.

Favourite colour

Red.

Favourite music

I’ve got a very broad taste but my favourite musician is Ludovico Einaudi. I’m also a big fan of Amy Macdonald and Kate Rusby.

Hobbies and interests

It’s got to be football. I love playing it, especially my weekly five-a-side. I’m also a season ticket holder at (dare I say it) Sunderland and go there with my daughters. I also enjoy cycling and quite often ride into work and back.

Financial planning makes sense

Planning your finances sounds like such a good idea – and that’s because it is. But many people either never get around to it or fear they don’t earn enough to use a financial adviser.

But, as the saying goes, failing to plan is planning to fail! You’ll never achieve your financial goals if you never take a proper look at your situation.

And you mustn’t keep leaving it until next year or when you get a minute… planning your finances must start now.

It is an ongoing process that needs monitoring if you’re going to get the best out of it.

Ultimately, our process isn’t just about your money – it’s about what you want out of life.

At Co-Navigate, we have helped dozens of people across Newcastle and the North East achieve their dreams through financial planning. We do this by being different.

If you believe that dealing with a financial adviser means you will be bombarded with information and simply sold an ISA or a pension, then think again.

The first thing we do, is listen. What do you want to achieve with your finances? Whatever they are we will show you how to get there.

We will never shy away from giving you an honest appraisal. So if your plans for early retirement mean you need to invest more than you originally thought, we will tell you.

If you decide to go ahead and turn the proposals into reality, we are with you every step of the way.

And here is every step we’ll take…

What happens at your first meeting?

As we’ve already mentioned, we listen to you. What are your plans? Is it to retire early? Do you want to accrue enough cash to buy a holiday home.

Whatever your goals, we need to hear about them. They may seem like nothing but a dream but they can become reality with sensible decision making about your money.

We need to get to know all about you, so that is why we make sure we sit down first to listen to you.

It’s not until we have all the information that we go away to work out your plan.

Don’t worry about being sold a product at your first meeting, we never do that. Our first meeting is about getting to know you and to hear about your goals.

The advice we give is based solely on you and that means we won’t recommend products or investments until we fully understand you and your goals.

Your adviser is someone with almost 20 years in the profession of financial advice, so you know you’re talking to someone with experience.

Your financial plan

After our first meeting, the Co-Navigate team gets to work. We look at your current and future positions and also what-if scenarios.

A complex piece of software that we use then uses this data to calculate how all those issues might affect your goals.

It’s no good planning if you don’t take every eventuality into consideration. Even if the life event is highly unlikely, you must be aware of any issues that could derail your dream.

Once we discuss our findings, we’ll help empower you to see your dreams become reality.

What happens next?

If you have decided to take allow us to navigate you to your financial goal, then we are with you every step of the way.

Financial planning is an ongoing situation. That is why your adviser will build a relationship with you.

We meet you at least once a year to not only review your situation but to hold you accountable.

Don’t worry, we won’t put you on a naughty step or anything like that!

We hold you accountable because your financial goals are so important to us. Consider us to be like a coach, if you’re not held accountable then you won’t make progress.

Contact us

If our personal approach to planning your financial future sounds ideal for you, then get in touch with us today.

Tell us about what you want out of life and we can show you how to get there. There’s no obligation and if nothing else, you’ll have experienced our great coffee!